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Support
FAQ
Warranty
All Yajima String Works guitars offer a full one year
warranty.
The warranty does not include wear and tear, routine
maintenance, or if damages are made by the customer.
The warranty is also void if the guitar is modified by the
customer in any way.
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The
"correct" use of your guitar
No swimming, sky diving, or sitting by the heater, no arctic or
antarctic
expeditions with your guitar, no walking on hot coals.
Well, you get the idea. Don't freeze or broil, boil, bake, drown
or shake
to excess, otherwise play and enjoy : )
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Returns
Our Standard guitars come with a 48 hour
"try-out" period, during
which the guitar can be returned for a refund.
If there is a return, the guitar must be returned in perfect unused
condition. This means no scratches, beer, blood, duct tape, etc.
So please be careful.
Return must be authorized by Yajima String Works.
Customers must pay for the shipping and handling of the returned
items.
The Custom Series and Works Series guitars are both custom
made for you. Therefore, we do not accept any returns unless
there is an absolute difference in specifications or faulty
workmanship.
Feedback
* All of our products,
prices, and services are subject to change
without notification.
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